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When a customer signs up for a membership, that membership is attached to the car they initially registered and can not be transferred to another car. If you change your car or license plate, your membership may be subject to additional fees or a price increase. The only time a license plate change is acceptable is when transferring to/from a temporary license plate.

At Lanes Car Care, we strive to provide an exceptional clean for all of our customer’s cars. Upon retrieval of your car, if you are not completely satisfied with your wash, please notify one of our employees. We will work to remedy the situation as fast as possible to ensure you leave our car wash satisfied with the quality of your wash. 

With the development of the new tunnel, Lanes Car Care will no longer be washing any trucks that do not have a covered truck bed. Truck beds collect a lot of dirt and debris that get inside the tunnel and can ruin our equipment and other customers’ wash quality. If you wish to maintain your membership at Lanes Car Care, please cover your truck bed. Otherwise, we invite you to visit our other location, Club Corners, in Crabapple.

Customers who wish to cancel their membership must do so by the 23rd of the month. Failure to request cancellation before the 23rd will result in an automatic recharge for next month’s membership.

Customers requesting a cancellation of their membership must come into our location and sign the Termination Form. You may obtain this form from the cashier or manager on duty. Cancellations made within the same month of signing up are subject to additional fees.

Although we strive to maintain our services and pricing, there are times we need to increase our prices to meet rising costs. Customers who have an existing membership with us will be locked into the price at the time of contract signing, only for the car that is initially signed up. Members who allow the status of their membership to reach an inactive status by failing to make an on-time payment are subject to price increases upon reactivation of their membership.

Similarly, members who wish to add additional cars to their membership or who cancel and wish to later reactivate their membership are subject to price increases determined by the monthly membership fee at that time. Membership pricing is non-transferable.

We apply tire shine by hand because there is silicon in the tire shine, which is bad for reclaiming water.